Come and shape the future with us
Being impact-focused, we take the best from two worlds—the flexibility and pace of a startup and the stability and long-term outlook of a corporation
Dealum is the leading deal flow management platform for early-stage investor groups
More than developing software, we aim to change the way early-stage investments are made. We are bringing together a collaborative investor ecosystem like no other.
Dealum is proud to be trusted by
We are a lean team of professionals who love what we do and are great at it
We are a lean team of professionals who love what we do and are great at it
“What I appreciate the most about Dealum is that we make sure everyone is heard.”— Sandra Pähklepa • Customer Success
“For me, the most interesting fact about Dealum is that a small team can build software from scratch and take it from zero to being used by 150+ investor groups and nearly 50k startups from all over the world.”— Liina Kudu • Customer Success Specialist
“I joined when we had just a single customer. Now we're the de facto leader of our space with over two hundred groups onboarded and we're getting positive feedback every week about Dealum making someone's job easier.”— Reino Zuppur • Product Designer
Open roles
Customer Success Specialist
You will support angel group managers, investors, and company founders while they make the fundraising magic happen on our platform. As the voice of our customers within Dealum, you'll help shape the product through customer feedback. Your work will help ensure Dealum remains known for outstanding customer service.
Customer Success Specialist
Dealum is the next-generation investor group collaboration platform. We believe that the early-stage investment ecosystem can become more efficient and connected. This is why we provide investor groups and their managers with online tools that save them time and streamline processes. But we're not just building software – we're helping change the way early-stage investments are made.
We are looking for a Customer Success Specialist to join our headquarters in Tartu!
You will support angel group managers, investors, and company founders while they make the fundraising magic happen on our platform. As the voice of our customers within Dealum, you'll help shape the product through customer feedback. Your work will help ensure Dealum remains known for outstanding customer service.
What comes with the role?
- Onboarding and training new customers
- Building strong customer relationships and managing customer accounts
- Providing day-to-day support to users via chat, email, and video calls
- Creating, maintaining, and updating help resources
- Collecting customer feedback and collaborating with the product team
What do we expect you to have?
- Excellent written and spoken English
- Strong communication and organisational skills
- Comfortable learning new software and helping others use it
- Patience to explain the same thing twice, kindly
- Ability to work independently across multiple time zones
Bonus points if you have experience in a SaaS company or knowledge of the early-stage investment ecosystem.
Why join Dealum?
- Build trusted relationships and a global community of investor groups
- Shape the future of Dealum through customer feedback
- Strengthen Dealum's customer-first reputation
- Work in a small, impact-focused team where your ideas quickly become reality
- Enjoy startup pace with the stability of an established company
- Benefit from flexible working arrangements in our Tartu Old Town office