Come and shape the future with us
Being impact-focused, we take the best from two worlds—the flexibility and pace of a startup and the stability and long-term outlook of a corporation
Dealum is the leading deal flow management platform for early-stage investor groups
More than developing software, we aim to change the way early-stage investments are made. We are bringing together a collaborative investor ecosystem like no other.
Dealum is proud to be trusted by
We are a lean team of professionals who love what we do and are great at it
We are a lean team of professionals who love what we do and are great at it
“What I appreciate the most about Dealum is that we make sure everyone is heard.”— Sandra Pähklepa • Customer Success
“For me, the most interesting fact about Dealum is that a small team can build software from scratch and take it from zero to being used by 150+ investor groups and nearly 50k startups from all over the world.”— Liina Kudu • Customer Success Specialist
“I joined when we had just a single customer. Now we're the de facto leader of our space with over two hundred groups onboarded and we're getting positive feedback every week about Dealum making someone's job easier.”— Reino Zuppur • Product Designer
Open roles
Customer Success Specialist
You will support angel group managers, investors, and company founders while they make the fundraising magic happen on our platform. You will also be the bridge between our global customer base and the product development team. We depend on you to ensure Dealum remains the platform with the best customer service.
- Hybrid working with office in Tartu old town
- Workday starting from 13:00 or later (aligned with North American time zones)
Customer Success Specialist
We are looking for a Customer Success Specialist for the North American market to join our team in the Tartu HQ!
You will support angel group managers, investors, and company founders while they make the fundraising magic happen on our platform. You will also be the bridge between our global customer base and the product development team. We depend on you to ensure Dealum remains the platform with the best customer service.
What comes with the role?
- Onboarding and training new customers
- Managing customer relations via web chat, emails, and video calls
- Supporting company founders through web chat and emails
- Creating, maintaining, and updating help resources
- Collecting and forwarding customer feedback
- Workday starting from 13:00 or later (aligned with North American time zones)
What do we expect you to have?
- Excellent written and spoken English
- Superb task management and time planning skills
- Outstanding communication and people skills
- Ability to work independently and across time zone
- Internal drive to learn on the go and make things happen
Bonus points for having experience in a startup or technology company and knowledge of the early-stage investment scene.
Looking for a challenge? We have three just for you:
- Establishing strong personal relations with our North American customers
- Building an active and engaged customer community
- Living up to our customer-facing reputation
A perfect role if you love working independently:
- Hybrid working with office in Tartu old town
- Full-time, afternoon and evening hours
- All the excitement of a startup with the stability of an established company